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TOPIK I · Full Mock Center

Listening · Mock 4

—
Lessons · practice · mocks
Your progress
4Mocks12Lessons36Streak
FOR PROVIDERSAre you an interpreter, business, or professional?

Create a provider profile and post your services on KOLIG.

GUIDE

Practical Guide

Step-by-step help for life in Korea.

Browse by topic

General guidance only

Requirements can change and individual cases differ. Confirm important decisions with the official source or an appropriately qualified professional.

GuideBenefit check
BENEFITS · OFFICIAL CHECKS

What benefits should I check?

Choose your situation to open the relevant official checker, application service, or next step.

Official sources checkedSep 2026

Choose your situation

Check the official result before you apply.

Eligibility can depend on residence status, household, income, insurance, employment and local-government rules. Use the linked government service for the current decision.

SERVICES

Find people & services

Browse local posts and message providers directly.

Latest posts
Loading services…

Checking approved provider posts.

SERVICES

Find help

Search providers by service, category or area.

Recommended providers

Job details

Apply

JOB APPLICATION

Apply for this job

Send only the information the employer needs to review your application.

Resume is optional.

Do not upload passwords, OTPs or unnecessary identity documents.

Post a job

EMPLOYER

Create a job listing

Companies post their own openings. Employment agencies must identify themselves separately and complete the required verification.

KOLIG

Learn Korean

Continue where you left off or choose a course.

Continue learning

TOPIK I

Listening practice

Mock 4 · Continue from question 18

43% complete

Courses

Independent study materials KOLIG provides independent review and study materials. It is not an official TOPIK or KIIP service and is not affiliated with or endorsed by the organizations that administer those programs.
MESSAGES

Messages

Your conversations with providers stay here.

Loading messages…

Checking your latest conversations.

PROFILE

Account & settings

Activity

App & preferences

Account

Legal & important notices

KOLIG service profile

Provider

Seoul · English support

★4.8·Foreign-resident support available
EnglishLanguage support
VerifiedKOLIG status
By requestAppointment
Why KOLIG is showing this

This service may be useful for foreign residents who need communication help or clearer preparation before contacting the provider.

What they can help with

Explain the available service before you visit
Support communication in English where listed
Help you understand what to prepare before contacting them

Service information

Initial inquiryConfirm with provider
Language supportEnglish available
BookingRequest first

Before you request help

Prepare your questionWhat exactly do you need help with?
DocumentsBring only what the Guide or provider confirms
Urgent issue?Use the appropriate emergency or official channel

Location

Provider location

Exact address and directions will appear here when live provider data is connected.

What foreigners should know

KOLIG should explain the practical context before you contact a provider. The service page should feel useful even before you press Request help.

Housing & Stay

Find a place that works for life in Korea.

Start with small inns, guesthouses, residences and monthly stays that welcome foreign residents. KOLIG is inquiry-first during the pilot — no complicated live inventory required.

Available stays

Approved KOLIG listings
No live stays yet.

Approved accommodation listings will appear here as KOLIG brings pilot properties onboard.

Own a small inn, guesthouse or monthly stay?

Join free while KOLIG builds its foreign-resident audience. Basic listings stay available without a booking commission, and early partners receive complimentary Premium exposure during the launch period.

Free Basic listing · free verification during pilot · launch Premium included

Stay details

🏡

Your listing

Jeonju · about 10 minutes from the city center
Business verified
Nightly₩45,000
Weekly₩260,000
Monthly₩780,000
Stay typePrivate room
Guests1–2 people
KitchenShared
LaundryAvailable
LanguagesKorean · KOLIG translated chat
AvailabilityAsk owner
Pilot booking model: KOLIG helps you ask availability and communicate. The owner confirms the room, dates and price. Payment is arranged directly with the property during the launch pilot; KOLIG does not hold accommodation funds yet.

Ask availability

Your listingNo KOLIG payment now. The owner will confirm availability, exact price and check-in details.
Payment is direct with the propertyBefore paying, confirm the property, dates, total price and cancellation terms. Be cautious with large advance payments, especially for listings marked Not verified by KOLIG.
Multilingual communication

You can write in your language. KOLIG can show the owner a Korean translation while keeping the original message available.

Inquiry sent

✓

Waiting for the owner

Your inquiry is ready for the property to review. If you agree on a stay, payment is arranged directly with the property; KOLIG does not collect or hold it.

1

Inquiry sentDates, guests and your message go to the owner.

2

Owner repliesAvailable / not available / alternative dates, plus exact price.

3

You decideConfirm directly with the owner or keep searching.

You: I need a room for one month near my workplace.Original message remains visible
Owner: 네, 한 달 숙박 가능합니다. 정확한 날짜를 알려 주세요.Shown to you in your selected language, with Korean original available

Create accommodation listing

FREE LAUNCH LISTING

Tell foreigners what you offer.

No live inventory system is required for the pilot. Keep the listing accurate and answer availability inquiries when they arrive.

Availability can stay simple.

Use Available / Ask owner / Temporarily unavailable. We are intentionally not requiring Agoda-style calendars in V1.

Free Basic + launch Premium

Basic listing and inquiries are free. Early accommodation partners also receive complimentary Premium exposure during the launch period. When Premium becomes paid, owners can return to Basic without losing their listing.

Private until approved: the listing is saved securely and can be published after the applicable provider verification is approved.

Provider setup

PROVIDER TYPE

What do you offer?

Choose the type that best matches what you want to offer.

No separate advertiser account

Businesses register for what they actually provide. Basic listing can remain free; Premium is an optional visibility plan after applicable verification. Premium never replaces verification.

Provider setup

SIMPLE SETUP

Create your provider profile.

Add only the basics. You can create your first service post after this.

Choose all that apply.

Pick what you actually want customers to ask you for.

One profile: your information is saved once and reused across KOLIG. Verification and Premium are separate.
Verification depends on the category

Identity, business registration, licenses and professional authority are checked separately where required.

Current verification statusNot verified

Choose a category to see what KOLIG needs to verify before your provider profile can go live.

Minimum proof: choose your category to see the one proof KOLIG needs.
Photo
Public profile image Individual providers must upload a clear recent face photo. Businesses may use a logo or business profile image. JPG, PNG or WebP · up to 5 MB
Trust badges appear only after the relevant checks are approved
Verification comes later If your category needs proof, KOLIG will handle it in one verification chat after your profile is created.

Service permissions

SERVICE CHECK

What can customers ask you for?

We show only the services that fit your profile. If something needs professional verification, KOLIG will tell you.

Allowed More verification needed Not allowed for this provider type

Create service

FIRST SERVICE

Create your service.

Start with one clear sentence. You can add more services later.

Request service

ORDER REQUEST

Request this service

Send the provider the details they need to accept the job and confirm the final price and timing.

Files are optional.

Upload only what the provider actually needs. Never upload passwords, OTPs, security answers or unnecessary identity documents.

Request sent

Waiting for provider

Request sent.

The provider reviews the scope, timing and language before accepting.

1
Request sentYour message and service details are saved.
2
Provider reviewProvider can accept, decline, or ask a question.
3
Agree terms & paymentConfirm the scope and price, then arrange payment directly with the provider.
4
ServiceKOLIG chat stays available, but KOLIG does not collect or hold the service payment.
5
Complete & reviewConfirm completion, rate the service, or raise an issue.

Provider accepted

Accepted

Review the agreed terms.

Check the exact scope, provider, price, delivery mode and time before arranging payment directly with the provider.

Direct payment — KOLIG does not hold your money

Confirm the provider, scope, total price and cancellation terms before paying. Be cautious with large advance payments, especially when a provider is not verified by KOLIG.

Payment & safety

DIRECT WITH PROVIDER

Arrange payment with the provider.

Agreed service price₩15,000
KOLIG service commissionNone
Payment recipientProvider directly
KOLIG does not collect, hold or guarantee this payment.

Confirm the price, what is included, payment timing, cancellation/refund terms and the provider's identity before sending money.

Before you pay
  • Be cautious about large advance payments.
  • Check that the payment recipient matches the provider or business you contacted.
  • Never share passwords, OTP codes or banking security information.
  • For an unverified provider, confirm identity/business details before paying in advance.

Active order

In progress

Your service is active.

Use the multilingual order chat for updates, files and questions.

Service completed

Provider marked complete

Was the service completed?

Confirm only if the agreed service was delivered. Otherwise, report an issue before payout release.

Rate the service

ORDER COMPLETE

How was the service?

Rate the specific service you received. Provider reputation can also summarize completed orders over time.

Order issue

RESOLUTION

What went wrong?

Your original request, messages, files and completion state stay attached while the issue is reviewed.

Possible outcomes

Depending on the order and evidence: complete order, partial refund, full refund, provider payout, or additional review.

My requests

SERVICES

Requests & orders

No saved requests yet

Requests you send will appear here with matching, agreed terms and service status.

Request help

KOLIG SERVICES

Tell us what you need.

Write naturally in your preferred language. You do not need to know which type of provider you need.

Keep passwords and OTPs private.

Do not send account passwords, one-time codes, security answers or unnecessary identity documents. A provider can guide you while you keep control of your own account.

No KOLIG payment

An eligible provider reviews the request first. You see the provider, final scope, time and price before you pay.

Review request

BEFORE SENDING

Does this look right?

Your request

—

LanguageEnglish DeliveryFlexible LocationNot specified TimingNot specified
KOLIG routes the request by capability.

Ordinary assistance goes only to eligible helpers or businesses. Regulated professional work goes only to a provider verified for that professional service.

Request sent

✓

Your request is ready for matching.

The next step is provider review. You do not pay until an eligible provider confirms the scope, time and final price.

1 · Request receivedYour original-language request and Guide context stay attached.
Done
2 · Eligibility & provider matchKOLIG routes the request to providers allowed to perform that work.
Next
3 · Review scope & priceYou approve the provider, final scope and price before arranging payment directly.
4 · Service & completionMessages, files, service status and issue handling stay with the order.

Service

Helper profile

Chat

Automatic language support You write in your language. The helper can read a translated version. Original text remains available.
You

Gusto ko sanang tumawag sa klinika at magpa-book para bukas.

Maya R.

네, 도와드릴게요. 내일 몇 시가 편하세요?

Yes, I can help. What time tomorrow is convenient for you?

Progress & history

TOPIK I

GuidePay, Insurance & Benefits
PAY, INSURANCE & BENEFITS

What do you want to check?

Choose what you want to check, then open the relevant record, calculator, benefit service, or complaint process.

Salary & BenefitsPay
PAY

What looks wrong?

Choose the problem that best matches what you see.

PayCheck my payslip
임금명세서 · WAGE STATEMENT

Does my payslip make sense?

Your employer should give you a wage statement showing what you were paid, how it was calculated, and the deductions.

Official source checked Reviewed Sep 2026

Check these in order

1
Basic pay and allowances

Compare the listed wage items with your employment contract.

2
Overtime / night / holiday pay, if applicable

Compare the calculation with your actual work-time records. Exact rules can depend on workplace size and work pattern.

3
Each deduction

Identify National Pension, Health Insurance, Employment Insurance, tax and any other deduction separately.

4
Net pay vs bank deposit

The amount actually deposited should match the final net amount after valid deductions.

5
Save every monthly payslip

It becomes useful evidence for wage disputes, insurance checks and tax records.

If something is unclear

Deduction looks wrongVerify NPS / NHIS / tax or another basis first.
Money is missingOpen the unpaid-wages guide.
No wage statement / figures still unclear고용노동부 1350 / Labor Office responsible for your area.
Salary & BenefitsSeverance
퇴직금 · SEVERANCE

Check my severance

First check whether you qualify, then estimate the amount and compare it with what the employer or relevant insurance actually pays.

Do I qualify?

Common core rule

Severance generally requires at least 1 year of continuous service and average scheduled work of at least 15 hours per week.

What to check

1
Confirm continuous service

Check the actual start and end dates of employment.

2
Gather wage records

Use the recent wage information needed for the statutory severance calculation.

3
Compare expected vs paid amount

Keep the employer calculation, payslips and bank records.

4
If employment ended, watch the payment period

Final wages and severance are generally due within 14 days after employment ends unless a valid extension is agreed.

5
If severance is unpaid or short

Call 1350 or contact the Labor Office. File a wage complaint if needed.

If you are E-9

Departure Guarantee Insurance is not automatically the full severance amount.

출국만기보험 is part of the severance-payment mechanism. If the statutory severance is higher than the insurance payment, the employer can still owe the legal shortfall.

✓ Final salary
✓ Statutory severance
✓ Departure Guarantee Insurance payment
✓ Any remaining employer shortfall

Keep these records

✓ Employment contract
✓ Final working date evidence
✓ Payslips
✓ Bank statements
✓ Work-time records if relevant
✓ Employer severance calculation
✓ E-9 insurance information, if applicable
Salary & BenefitsPension & insurance
OFFICIAL RECORD CHECKS

Which record do you want to check?

Only programs that may apply to your status and employment are shown.

GuideEveryday Life
PRACTICAL GUIDE

Everyday life in Korea

Choose what you need right now. You’ll get practical tips, useful Korean, and the key things to know.

Life in KoreaTopic
PRACTICAL GUIDE

What do you need?

GuideTOPIK & KIIP
OFFICIAL TEST & PROGRAM TASKS

Which program do you need?

Use Guide for registration, results, placement and class enrollment. Use Learn for exam preparation.

Not sure which one matters for you?

TOPIK is a Korean-language proficiency test. KIIP is the Korea Immigration & Integration Program. If your visa, school, employer or application names a specific requirement, follow that requirement. Otherwise, open the section that matches your goal below.

TOPIK & KIIPSchedules
OFFICIAL SCHEDULES

Exam & registration schedules

Schedules can change. Check the official source before you register, pay, travel, or make an important application decision.

Official sources checked17 Sep 2026

TOPIK

Current official TOPIK schedule / notices Test dates, registration notices, changes and result information
2026 schedule notice The official TOPIK notice page currently includes the 2026 implementation notice and current service notices.
Registration system Use the official registration system when the relevant registration window is open.
TOPIK dates and registration windows can change.

Use the official notice shown above as the final source, especially if a test session is changed, cancelled, extended or affected by a system notice.

KIIP evaluations

Pre-evaluation · 사전평가 Next shown on Socinet: registration 13–17 Oct 2026 · evaluation 31 Oct 2026
Permanent-residency comprehensive evaluation · 영주용 종합평가 Next shown on Socinet: registration 29 Sep–3 Oct 2026 · evaluation 17 Oct 2026
Naturalization comprehensive evaluation · 귀화용 종합평가 Next shown on Socinet: registration 29 Sep–3 Oct 2026 · evaluation 17 Oct 2026
Midterm evaluation · 중간평가 Next shown on Socinet: registration 7–9 Dec 2026 · evaluation 19 Dec 2026
Socinet official schedule Always confirm the current schedule before applying.
Preparing for the exam?

Use Guide for official dates and registration. Use Learn for TOPIK/KIIP preparation, practice and mock tests.

TOPIK & KIIPTOPIK
TOPIK

What do you need to do?

TOPIKRegister
한국어능력시험 · REGISTRATION

Register for TOPIK

Registration is only open during set periods, so check the current official schedule first. Test sites can fill.

Official source checkedReviewed Sep 2026

What to do

1
Check the current TOPIK schedule

Confirm which test, registration window and result date apply.

2
Open the official TOPIK registration system

Use the NIIED TOPIK registration site.

3
Create or log in to your TOPIK account

Use the official account rather than creating duplicates unnecessarily.

4
Choose test/session and test site

TOPIK I/II, PBT/IBT and overseas sessions can have different arrangements.

5
Complete applicant information and payment

Prepare identity details, requested photo/info and a payment method.

6
Check My Page / registration confirmation

Save your test information after payment and registration are complete.

Official links

TOPIK official site Schedule / notices / test information
TOPIK registration system Account / application / registration
TOPIK Center · 02-3668-1331 If registration, payment or the system does not work

If the official system is unavailable or a registration problem occurs, check official notices and contact the TOPIK Center.

Always check the current official registration schedule before applying.

Registration windows are limited and test sites can fill. Check the current official schedule before registering.

Need to prepare for TOPIK I?

Use Guide for official registration. Use Learn for diagnostics, targeted practice, retests, and mock exams.

TOPIKMy result
성적확인 · SCORE RESULT

Check my TOPIK result

Use the official TOPIK result and score-certificate service after results for your test session have been released.

How to check

1
Open the official TOPIK site
2
Log in

Use the account connected to the relevant test registration.

3
Open 성적확인

Select the relevant test/session.

4
View the result

Confirm the official score and level.

5
Use the official score-certificate function when needed

Do not rely on a screenshot when an employer, school or immigration process requires an official certificate or verification.

성적확인 / score certificate
TOPIK official noticesUse if result/certificate service is temporarily unavailable
What does my score help with?

How a TOPIK score helps depends on the specific visa, job, study, or other requirement. Check the requirement for your goal.

TOPIK & KIIPKIIP
사회통합프로그램 · KIIP

What do you need to do?

KIIPJoin / check level
사전평가 · PLACEMENT

Join KIIP or find my starting level

Start in Socinet. If you do not already have an accepted placement basis, the KIIP pre-evaluation can place you at an appropriate level.

Official source checkedReviewed Sep 2026

What to do

1
Create or log in to Socinet

Use your existing account if you already have one.

2
Open 사회통합프로그램 신청안내

Check the official participation / placement instructions.

3
Check whether you need 사전평가

Some users may have another recognized basis for placement; not everyone starts the same way.

4
If needed, apply during the official pre-evaluation registration period

Registration opens only during official Socinet periods. Check the current Socinet schedule before applying.

5
Check the result / assigned level

Use the level recorded in Socinet.

6
Then register for a course at that level

Course enrollment is a separate step.

Socinet · 사회통합정보망
사회통합프로그램 평가신청 / 사전평가
1345Help with KIIP / Socinet
Preparing for the KIIP pre-evaluation?

Use Guide for Socinet registration and participation steps. Use Learn for KIIP preparation and speaking practice.

KIIPRegister class
과정신청 · COURSE REGISTRATION

Register for a KIIP class

Once your KIIP level is set, course registration is done through Socinet. Choose an available course matching your level, location and schedule.

How to register

1
Log in to Socinet
2
Open 사회통합프로그램 과정신청
3
Filter by level and area

Search for a course that matches your assigned/eligible level and practical location.

4
Check provider and schedule details

Confirm dates, class format and any course-specific requirement shown.

5
Apply for the course
6
Check application / enrollment status in Socinet

Do not assume a course seat is guaranteed until the status confirms it.

Class seats and enrollment periods are limited.

Class availability changes. Check the current Socinet listing before choosing a class.

사회통합프로그램 과정신청 KIIP course application
1345If no suitable class is available or enrollment status is unclear
GuideVisa & Immigration
VISA & IMMIGRATION

What do you need to do?

Start with what you need to do. Your visa or residence status matters when it changes the deadline, documents, or where to report.

Visa & ImmigrationMy stay
체류 · STAY

What do you want to check?

My stayCheck stay expiry
체류기간 만료일 · EXPIRY DATE

When does my stay expire?

Check the official immigration expiry date instead of guessing from your employment contract or the date printed when your Residence Card was first issued.

Official source checkedReviewed Sep 2026

Where can I see the date?

Residence Card · 외국인등록증 / 체류카드 Quickest check

If your current permitted stay / expiry date is clearly shown and you have not recently extended or changed status, this is usually the easiest place to check first.

HiKorea Confirm the current official record

Use this when you recently extended or changed status, the card information may be old, the card is lost/damaged, or you want to confirm the exact current immigration record before filing something.

What to do

1
Look at your Residence Card first

Check the permitted stay / expiry information currently shown.

2
If it is current and clear, you may already have the answer

You do not need to open another website just to repeat a simple check.

3
If anything may have changed, confirm through HiKorea

Especially after a recent extension, status change, reissue, or other immigration approval.

4
If you need more time, check extension eligibility early

Do not wait until the final days to find out whether your status can extend online.

Important timing

Eligible extensions can generally be prepared up to 4 months before expiry.

For online extension, official guidance says the application must be filed no later than the day before expiry. Exact eligibility and documents depend on your visa/status.

HiKoreaOfficial immigration portal
출입국민원콜센터 · 1345Immigration Contact Center

Use if the expiry shown is unclear or does not match a recent approval.

My stayExtend my stay
체류기간 연장 · EXTENSION

Can I extend my stay online?

Many registered foreigners can use HiKorea e-Application, but online availability and required documents depend on your exact status and situation.

Official source checkedReviewed Sep 2026

What to do

1
Check your official expiry date

Do this before starting an extension application.

2
Open HiKorea → Petition Application → e-Application

Select Extension of Stay if it is available for your status.

3
Prepare the documents for your status

General core items can include passport, Residence Card, proof of current address and visa/status-specific supporting documents.

4
Upload documents and pay the fee

Follow the current HiKorea filing screen.

5
Check My Page for processing / result

Respond to any request for additional documents.

6
Save the approval / result

Do not assume submission means the extension was approved.

Deadline

Online extension: no later than the day before expiry.

If you cannot apply online or submission fails, call 1345 and contact the Immigration office responsible for your area. Make a visit reservation if required, and do not wait until the deadline passes.

HiKorea 전자민원e-Application
1345If online service does not work

Use if your status is not eligible online, the system fails, or documents are unclear.

Visa & ImmigrationI moved
체류지 변경 신고 · ADDRESS CHANGE

Report my new address

Your foreign-resident address must be updated separately. Do not assume a Korean household move-in report automatically updates your immigration record.

Official source checkedReviewed Sep 2026

What to do

1
Prepare proof of the new residence

Examples can include a lease, residence confirmation or another accepted proof for your situation.

2
Prepare passport and Residence Card

Use the integrated immigration application/report form where required.

3
Report it using an available method

Use HiKorea where available, the Immigration office responsible for your area, or an eligible 읍·면·동 resident-service center.

4
Keep the confirmation / result

Do not assume the address changed until the report is completed.

Deadline

Generally within 15 days after moving.

F-4 domestic-residence holders use a 14-day rule. The exact deadline and available online or local-office options depend on your registration type and status, so check the rule for your case.

What to prepare

✓ Passport
✓ Residence Card
✓ Proof of new residence
✓ Integrated application/report form where used
HiKoreaOnline address-change service where available
1345Confirm the correct office and method
Visa & ImmigrationResidence Card & details
RESIDENCE CARD & REGISTERED DETAILS

What changed?

Residence CardLost / damaged
외국인등록증 재발급 · REISSUE

My Residence Card was lost or damaged

Use the physical Residence Card reissue process. Mobile Residence Card/device-loss procedures are separate.

Official source checkedReviewed Sep 2026

What to do

1
If lost, treat it as an ID problem and arrange reissue promptly

Do not wait until another transaction requires the card.

2
Prepare your passport and application / reissue form

The integrated immigration application/report form includes Residence Card reissue.

3
Bring the existing card if you still have it

This applies to damage / change cases.

4
Prepare photo / proof of reissue reason if required

Confirm the exact document set for your case.

5
Apply through the Immigration office responsible for your area

Call 1345 to confirm office and reservation requirements.

6
Keep the receipt / confirmation

Keep it until the replacement card is issued.

Current physical-card fee

₩35,000

From January 1, 2025, the physical Foreign Residence Card issuance/reissue fee is ₩35,000.

Prepare

✓ Valid passport
✓ Integrated application/report form with reissue option
✓ Existing Residence Card, if still held
✓ Recent photo / proof of reissue reason where required
Residence Card & detailsPassport changed
여권정보 변경 · PASSPORT INFORMATION

My passport information changed

Do not assume Immigration updates changed passport information automatically.

What to do

1
Prepare the new passport and Residence Card
2
Use HiKorea registration-information change or the Immigration office responsible for your area

HiKorea e-Application includes passport-information / registration-information changes.

3
Submit the changed passport information and required proof
4
Check the result / updated record

Do not treat submission alone as proof that the immigration record changed.

Passport validity can affect the stay period Immigration grants.

For registered foreigners, a change to passport number, issue date, or validity period must generally be reported within 15 days. If your case is unusual or the online route is unavailable, confirm the method with 1345.

HiKoreaChange passport / registration information
1345If online reporting is unavailable or unclear
Visa & ImmigrationCheck application
전자민원 신청현황 · APPLICATION STATUS

Did Immigration receive or finish my application?

After submitting an electronic petition or report, check the processing result instead of assuming submission means approval.

How to check

1
Log in to HiKorea
2
Open My Page → 전자민원 신청현황

This is the electronic-application status screen.

3
Check the current state

Received, processing, completed, or additional action/document required.

4
Open and save the result / notice

Keep the final confirmation when available.

Report and permission are not the same thing.

Some immigration procedures are reports; others require permission/approval before you act. Do not begin an activity that legally requires approval only because the online submission was accepted.

HiKorea → My Page → 전자민원 신청현황
1345If no result appears or the status is unclear
Visa & ImmigrationHiKorea help
HIKOREA HELP

What is stopping you?

Use these options if the HiKorea task cannot be completed online.

Pension & insuranceNational Pension
국민연금 · CONTRIBUTION CHECK

Were my National Pension contributions actually paid?

Do not rely only on the deduction shown on your payslip. Check your official National Pension 가입·납부 history and compare the employer period and contribution months with your own records.

Official source checked Reviewed Sep 2026

How to check online

1
Open 국민연금공단 personal e-service

Go to the NPS personal electronic civil-service area and authenticate yourself.

2
Open 가입내역 조회 / 가입·납부내역

This is the official record of your National Pension coverage and contribution history.

3
Check the employer period

Confirm that the workplace and employment period shown in the NPS record match when you actually worked there.

4
Check contribution months and reported income

Look for missing months or an employer period that looks shorter than your real employment.

5
Compare with your payslips and bank records

If your payslip shows a 국민연금 deduction but the official record is missing or inconsistent, keep both records.

6
Contact NPS if something looks wrong

Use 1355 or an NPS branch to explain the record and tell you how to correct it.

Official Korean names

가입내역 조회 / 가입·납부내역 National Pension enrollment / contribution history

Use this to check covered months, reported income and contribution history.

연금산정용 가입내역 확인서 Official NPS enrollment-history certificate

Useful when you need an official certificate rather than only an on-screen check.

국민연금공단 · 1355NPS customer center

Use when coverage, contribution months or employer records are missing or unclear.

What should match?

✓ Employer name / workplace period
✓ Months shown as covered
✓ Reported contribution / income information
✓ Payslip pension deductions
✓ Your actual employment dates

If a month is missing

Do not immediately assume employer wrongdoing.

NPS notes that payment information can take several days to appear, and the current month's premium may temporarily look unpaid before the due date. If an older month or employer period remains missing, contact NPS and keep your payslips and employment records.

Foreign-worker note

NPS rules are not the same for every foreign worker.

Coverage and refund rights can depend on nationality, visa/status and social-security or reciprocity rules. E-8, E-9 and H-2 insured workers can qualify for a lump-sum refund regardless of nationality when the legal conditions are met. Other foreign nationals should check the current NPS country/agreement list before assuming a refund is available.

Pension & insuranceHealth Insurance
건강보험 · COVERAGE & PREMIUM CHECK

Am I registered, and were my Health Insurance premiums recorded?

Check the official NHIS records yourself. A 건강보험 deduction on a payslip does not by itself prove that your qualification history is correct.

Official source checked Reviewed Sep 2026

How to check online

1
Open 국민건강보험공단 (NHIS)

Use the NHIS website or The건강보험 app and authenticate.

2
Go to 민원여기요 → 개인민원 → 증명서 발급/확인

This is the certificate / personal-service area.

3
Open 자격득실확인서

Check when Health Insurance coverage started and ended and whether the workplace period is shown correctly.

4
Open 보험료 납부확인서

Check premium-payment information and compare it with payslip deductions.

5
Compare with employment and payroll records

Keep your contract and payslips if the official record does not match.

6
Contact NHIS if anything is missing

Call 1577-1000 or visit an NHIS branch.

Two records to know

건강보험 자격득실확인서 Health Insurance qualification-history certificate

Shows coverage / qualification periods. This is the first thing to check if you are unsure whether you were actually registered.

보험료 납부확인서 Premium-payment certificate

Use this to check premium-payment information.

국민건강보험공단 · 1577-1000 NHIS customer center

Use when qualification or premium records do not match your employment or deductions.

Foreign-worker coverage

Foreign employees at an NHIS-covered workplace are generally enrolled as employee-insured.

Foreign residents who are not employee-insured can also become subject to mandatory regional coverage after the applicable residence period, commonly six months, subject to status and exemption rules. If you are unsure which category applies, confirm directly with NHIS.

If the payslip shows a deduction but NHIS does not

Keep both records.

Save the payslip showing the 건강보험 deduction and the official NHIS qualification / payment record. Ask NHIS whether the difference is timing, eligibility, reporting, or a correction issue before deciding what happened.

Other ways to get the certificate

✓ NHIS website
✓ The건강보험 app
✓ Government24 for supported NHIS certificates
✓ NHIS branch
✓ Unmanned certificate machine where supported
Pension & insuranceEmployment Insurance
고용보험 · QUALIFICATION HISTORY

Does my official Employment Insurance history show this workplace?

Use the official 고용보험 자격이력내역서 to check the workplace and qualification periods that appear in your insured history.

Official source checked Reviewed Sep 2026

How to check

1
Open Government24

Find 고용·산재보험 제증명 발급(근로자·재해자).

2
Choose 고용보험 자격이력내역서 (근로자용)

Authenticate and request the worker qualification-history record.

3
Check employer / workplace name

Confirm that the workplace you actually worked for appears where applicable.

4
Check qualification dates

Compare the official qualification period with your real employment dates.

5
If the record looks wrong

Contact 근로복지공단 (COMWEL) and confirm whether Employment Insurance applied to your status and how to correct the history.

Official record

고용보험 자격이력내역서 (근로자용) Employment Insurance qualification-history statement

Official record used to check insured workplace and qualification periods.

근로복지공단 COMWEL

Offline / correction guidance for relevant Employment Insurance records.

Do not misread a missing record

A missing Employment Insurance record does not automatically prove employer wrongdoing.

Employment Insurance does not apply to every foreign worker in exactly the same way. Some foreign workers are covered automatically, while others are covered only after an insurance-enrollment application. First confirm which rule applied to your stay status during that period.

What to compare

✓ Employment contract
✓ Actual start / end dates
✓ Payslip Employment Insurance deductions, if any
✓ 고용보험 자격이력내역서
✓ Employer / workplace name
Salary & BenefitsWork & tax records
OFFICIAL RECORDS

What do you want to verify?

GuideJob & Workplace
JOB & WORKPLACE

What happened at work?

Choose what happened. Then follow the rules, forms, office and next steps that apply to that situation.

GuideWork visa / next step
WORK · NEXT STATUS

What is my next work-visa step?

Start with your current status and goal. Focus only on visa options that may realistically apply to you.

Example: E-7-4 skilled-worker route

For eligible E-9, E-10, or H-2 workers, E-7-4 can be a realistic next step. Check the core eligibility requirements first.

2026 E-7-4 core eligibility check

✓ Current eligible status: E-9 / E-10 / H-2 route
✓ At least 4 years in the last 10 years on eligible E-9 / E-10 / H-2 status
✓ Currently working legally
✓ Worked at the recommending company for at least 1 year
✓ Employer recommendation
✓ Proposed E-7-4 employment contract for at least 2 years
✓ Current wage, recent-income and points requirements met
✓ Korean-language requirement / accepted proof
✓ No disqualifying immigration, tax or penalty issue

Salary & contract gate

Current 2026 core threshold

For 2026, the general E-7-4 wage requirement is ₩26 million per year. Check the current Ministry of Justice notice for any occupation-specific exception, and confirm that the proposed employment contract meets the current E-7-4 requirements.

Korean-language requirement

TOPIK 2 / KIIP level 2 / KIIP pre-evaluation 41–60 Normal minimum Korean route · 50 points
TOPIK 3 / KIIP level 3 / pre-evaluation 61–80 80 points
TOPIK 4+ / KIIP level 4+ / pre-evaluation 81+ 120 points
Current Korean-language requirement

Current Ministry of Justice guidance lists Korean ability as a required scoring condition. Check the current E-7-4 notice before applying because detailed scoring and exceptions can change.

If you appear eligible

1
Complete the eligibility / points check

Do not submit just because one or two requirements look good.

2
Get the current employer recommendation

The recommendation comes from the current company where the user has worked at least 1 year.

3
Prepare the future E-7-4 contract

At least 2 years and meeting the current salary threshold.

4
Gather scoring evidence

Income, Korean ability, work history, age and any bonus-point documents claimed.

5
Apply through HiKorea

Use the current K-point E74 electronic status-change route.

6
Check My Page for requests / result

Submission does not mean approval. Respond to any request for additional documents.

What to prepare

✓ Passport
✓ Residence Card
✓ Current employment / work-history records
✓ Current-employer recommendation
✓ Proposed E-7-4 employment contract
✓ Income evidence
✓ TOPIK / KIIP / pre-evaluation proof
✓ Bonus-point evidence, if claimed
✓ Other current HiKorea supporting documents

Official places

HiKorea Electronic immigration application

E-7-4 status-change applications use the current HiKorea / K-point E74 route after eligibility is confirmed.

사회통합정보망 · Socinet KIIP records and classes

Use this when KIIP is the Korean-language proof or preparation route.

출입국민원콜센터 · 1345 Immigration Contact Center

Use when eligibility is borderline, documents are unusual, or immigration/tax/penalty history may affect the case.

If Korean is the missing requirement

Guide explains the requirement. Learn helps you prepare.

Use Guide for official TOPIK or KIIP registration and Learn for TOPIK I or KIIP preparation.

GuideProblem at work
WORK · PROBLEM

What is wrong at work?

Start with what actually happened. Choose the situation closest to your problem to open the relevant labor, safety, or workplace-change guide.

GuideDeduction looks wrong
PAY · DEDUCTIONS

A deduction from my salary looks wrong

An unfamiliar deduction is not automatically illegal. First identify what it is, verify official deductions, then challenge anything that has no clear lawful or agreed basis.

Official source checked Reviewed Sep 2026

What to do

1
Find the deduction on your wage statement

Use the 임금명세서 (wage statement / payslip). Check the deduction name and amount.

2
Identify what it is for

Examples can include National Pension, Health Insurance, Employment Insurance, tax, housing/meal charges or another agreed item.

3
Verify official deductions

When relevant, compare the payslip with your NPS, NHIS or tax records rather than relying only on the employer’s explanation.

4
Ask the employer in writing

If the deduction is unclear or disputed, ask what legal or contractual basis was used and keep the reply.

5
Use 1350 / the labor authority if unresolved

If the deduction still has no clear basis, ask the labor authority whether a complaint should be filed.

What to prepare

✓ 임금명세서 / payslip
✓ Employment contract
✓ Bank deposit record
✓ NPS / NHIS / tax records when relevant
✓ Written explanation from the employer, if any
✓ Housing/meal agreement if that charge is disputed

Important rule

Your employer cannot simply deduct any amount they want.

Wages are generally paid in full, except deductions allowed by law or a collective agreement. Some deductions are required by law, so first identify what the deduction is and why it was made before treating it as unlawful.

Official help

고용노동부 고객상담센터 · 1350 Labor counseling

Use when the legal basis for the deduction is unclear or the employer refuses to explain.

노동포털 MOEL Labor Portal

Use the labor complaint process if you suspect an unlawful deduction.

GuideConditions not followed
WORKING CONDITIONS

The agreed working conditions are not being followed

Use this when the job you are actually doing does not match important agreed or lawful conditions such as wage, working time, duties, breaks, or another written employment condition.

First: what changed?

What to do

1
Compare the written agreement with reality

Use the employment contract, payslips, schedules, messages, housing/meal agreements and actual work records.

2
Save evidence

Keep records showing the difference: schedules, instructions, wage statements, photos, messages, or witness information when appropriate.

3
Ask for correction or explanation in writing

If safe and practical, clearly state which agreed condition is not being followed.

4
Use 1350 / labor authority if unresolved

If the issue may violate labor law or the employer refuses to correct it, ask the labor authority how to file the correct complaint.

5
E-9 users: check workplace-change implications separately

Some serious employer violations can also affect an E-9 workplace-change application. Contact the Employment Center responsible for your case when relevant.

GuideHarassment / violence
SAFETY · WORKPLACE HARASSMENT

I am being harassed, bullied or physically abused at work

If there is immediate danger or violence, protect your safety first. For workplace harassment, keep evidence and report it to the employer or labor authority as appropriate.

Official source checked Reviewed Sep 2026

What to do

1
If there is immediate danger, move to safety

If police help is needed because of violence or immediate danger, call 112.

2
Save evidence

Keep messages/chats, photos or video if lawfully obtained, witness information, medical records if injured, and written reports or complaints.

3
Report workplace harassment to the employer when appropriate

The employer has duties to investigate after receiving or learning of a workplace-harassment report and to take necessary protective measures.

4
Use 1350 / Labor Office if the employer is the harasser, fails to act, retaliates, or the issue is serious

Keep the employer’s response and any evidence of retaliation.

5
E-9 users: check workplace change separately

The facts may also affect an E-9 workplace-change application through the Employment Center responsible for your case.

Important protection

Workplace harassment is prohibited.

Retaliatory disadvantage against the victim or reporting worker is also prohibited. Not every disagreement between coworkers automatically meets the legal definition, so compare what happened with the legal conditions first.

Who to contact

112Police

Physical violence or immediate danger.

고용노동부 고객상담센터 · 1350Labor counseling

Workplace harassment / labor-law guidance and Labor Office process.

고용센터Employment Center

E-9 workplace-change help when the facts may support a separate application.

GuideUnsafe work
WORKPLACE SAFETY

The work is dangerously unsafe

This is for an imminent or serious safety risk before an accident happens. If you are already injured, use the separate Work Injury guide.

Official source checked Reviewed Sep 2026

If there is imminent danger

You may stop work and move to safety.

Industrial Safety and Health Act Article 52 gives a worker a stop-work / evacuation right when there is imminent danger of an industrial accident. Report the danger promptly. An employer may not disadvantage a worker when there was reasonable cause to believe imminent danger existed.

What to do

1
Stop work and move to safety if danger is imminent

Do not stay in a place where you reasonably believe an industrial accident may occur immediately.

2
Report the danger promptly

Tell the supervisor, department head or responsible person what the hazard is and where it is.

3
Keep evidence if safe

Photos/video, messages, worksite details and witness information can help document the hazard.

4
Contact the labor/safety authority if it is not corrected

Use 1350 for guidance on the appropriate labor-safety process.

5
If an accident already happened

Switch to the industrial-accident compensation guide.

What to prepare

✓ Photos/video of the hazard if safe and lawful
✓ Messages or reports made to the supervisor
✓ Worksite / machine / task details
✓ Witness information
✓ Medical records if an injury occurred
GuideMy job ended
WORK · EMPLOYMENT ENDING

My job ended

When employment ends, do not treat everything as one problem. You may need to handle workplace change, final pay/severance, and stay/immigration separately.

Official source checked Reviewed Sep 2026

How did your job end?

Choose the real situation. The reason can change your E-9 workplace-change options and the evidence you need.

Four things to check now

1 · Final salary / unpaid wages 임금 · 체불임금

Check whether all wages, overtime and other amounts that should have been paid actually reached you.

2 · Severance 퇴직금

Check whether you qualify and roughly how much should be paid. For E-9 workers, departure-guarantee insurance can be related to severance, but it does not automatically remove any statutory shortfall owed by the employer.

3 · Workplace change / next job 사업장 변경

If you will continue E-9 work in Korea, check the workplace-change process and deadlines separately.

4 · Stay / immigration 체류기간 · 근무처 허가

Your employment contract date and your immigration stay-expiry date are not the same thing. Check your official stay status and any immigration action required for the next step.

Final pay after employment ends

Wages and severance are generally due within 14 days after employment ends

unless the parties validly agree to extend the payment date because of special circumstances. If the money remains unpaid, use the Ministry of Employment and Labor complaint process.

Documents worth keeping

✓ Employment contract
✓ Written final working date / end date
✓ Resignation, dismissal or non-renewal notice, if any
✓ Payslips and final wage statement
✓ Bank payment records
✓ Work-time / attendance evidence if relevant
✓ Messages or notices showing why employment ended
✓ 사업장변경 사유 확인서, when relevant
✓ Insurance information needed for later claims

Do not mix these processes

고용센터 Employment Center

E-9 workplace change and EPS job-search/referral.

고용노동부 / 노동관서 Labor authority

Unpaid wages, severance and other labor-rights complaints. Call 1350 for guidance.

출입국·외국인청 / HiKorea Immigration

Stay status and permission related to the new workplace. Call 1345 for current immigration guidance.

GuideWork injury
SAFETY · INDUSTRIAL ACCIDENT

I was injured at work

Get treatment first. If the injury or illness is work-related, you can apply for Industrial Accident Compensation Insurance benefits through 근로복지공단 (Korea Workers’ Compensation & Welfare Service).

Official source checked Reviewed Sep 2026

First: what situation are you in?

What to do

1
Get medical treatment first

Do not delay urgent care to settle paperwork. Tell the hospital or clinic that the injury or illness may be work-related: 업무상 재해 / 산재.

2
Record what happened

Write down the date, time, location, task you were doing, how the accident happened, witnesses, and any relevant equipment or workplace conditions. Keep photos, messages, CCTV information and medical records when available.

3
Prepare 요양급여신청서

요양급여신청서 means Application for Medical Care Benefits. The application includes the accident details and requires a medical opinion. A medical institution can also assist with the application.

4
Submit to 근로복지공단

The application is submitted to the Korea Workers’ Compensation & Welfare Service regional office or branch responsible for the workplace. The Service reviews whether the injury or illness is work-related.

5
Respond to requests for additional information

COMWEL may check facts with the employer, medical provider, worker, witnesses or other evidence before deciding the claim.

Official form & places

요양급여신청서 Application for Medical Care Benefits

Use this to apply for industrial-accident medical-care benefits. COMWEL guidance says the form can be obtained from its regional offices/branches or downloaded from the COMWEL website's form materials.

근로복지공단 Korea Workers’ Compensation & Welfare Service

Industrial-accident claim, review, medical-care and compensation authority.

근로복지공단 대표전화 · 1588-0075 COMWEL customer service

Use this when you need help identifying the correct branch or industrial-accident process.

고용노동부 고객상담센터 · 1350 Labor counseling

Useful when the accident also involves labor-rights problems or when you need general labor guidance.

What to prepare

✓ Medical records / doctor’s opinion
✓ 요양급여신청서
✓ Description of how and where the accident happened
✓ Workplace / employer information
✓ Photos, messages, witness information, work records or other evidence when useful
✓ Third-party accident report/confirmation if another person caused the accident, when applicable

If you are a foreign worker

Your nationality does not remove your right to apply for industrial-accident compensation.

Foreign workers can use the industrial-accident compensation process. Do not give up only because the employer says the workplace was not properly enrolled in industrial-accident insurance; COMWEL determines the claim and coverage issue.

For multilingual help, the Foreign Workforce Counseling Center operates at 1577-0071.

If your employer refuses to help

The employer does not decide whether your injury is industrial accident compensation.

You can still apply. 근로복지공단 determines whether the injury or illness is work-related. Do not abandon the claim only because the employer refuses to sign, cooperate, or says “this is not 산재.”

What can industrial-accident insurance cover?

요양급여Medical care benefits

Covered treatment and related approved medical-care costs.

휴업급여Temporary disability / wage-replacement benefit

May apply for qualifying periods when you cannot work during approved treatment.

장해급여 · 재활 지원Disability and rehabilitation support

Additional benefits can apply when an approved injury leaves lasting impairment or rehabilitation is needed.

The exact benefit depends on the approved case and circumstances. Use the relevant COMWEL process rather than assuming a payment amount.

If you are E-9

Treatment/industrial-accident compensation and workplace change are separate.

If the injury means you cannot continue at the current workplace, first protect your health and industrial-accident claim. Then check the E-9 workplace-change route separately through the competent 고용센터.

GuideE-9 · Work
WORKPLACE CHANGE

Change workplace

A step-by-step guide for E-9 workers showing what you, your employer, the Employment Center, and Immigration each need to do.

Official source checkedReviewed Sep 2026

First, why is your job ending?

The reason can change eligibility, evidence, and your next step.

Who does what

EMPLOYERReport the employment change

Uses 외국인근로자 고용변동 등 신고서 and, when relevant, 사업장변경 사유 확인서(사업주용).

YOU · WORKERApply to change workplace

Submit 사업장변경신청서 to the competent 고용센터.

고용센터 · EMPLOYMENT CENTERReview the change and handle EPS job-search/referral
출입국 · IMMIGRATIONApprove the new workplace before you start work

What to do

1
Confirm the official end date and reason

Keep your contract and evidence showing what actually happened.

2
Check the employer-side report

Your employer reports the employment change. Do not confuse that report with your own application.

3
Prepare 사업장변경신청서

This is your formal Application for Workplace Change.

4
Submit to the Employment Center responsible for your case

If the employer will not cooperate, protect your deadline and contact the Employment Center with the evidence you have.

5
Follow the EPS job-search / referral process

The Employment Center handles the eligible employer/referral stage.

6
Complete the new employer / EPS process

A private job offer alone does not replace the EPS process.

7
Get Immigration workplace permission

Complete 근무처 변경·추가 허가 before starting ordinary work at the new workplace.

Official forms & places

사업장변경신청서Application for Workplace Change · Form 13

Worker's formal application.

외국인근로자 고용변동 등 신고서Foreign Worker Employment Change Report · Form 12

Employer-side report.

사업장변경 사유 확인서Confirmation of Reason for Workplace Change

Employer and worker versions are available where needed.

고용센터 찾기Find the responsible Employment Center

Call 1350 if you are unsure which office handles your workplace.

What to prepare

✓ Passport / Residence Card for identification
✓ 사업장변경신청서
✓ Reason-confirmation form, when needed
✓ Evidence of how the employment ended, when needed
✓ Contract, wage records, messages, dismissal/non-renewal notice or other relevant proof

Two different clocks

1 monthNormally to apply for workplace change after the employment contract ends.
3 monthsNormally to obtain new workplace permission after the workplace-change application.

Special handling can apply when injury, illness, pregnancy or childbirth made the normal process impossible. Do not assume the clock stopped automatically.

How many workplace changes?

The law generally limits E-9 workplace changes, but not every change is counted.

During the initial employment period, workplace changes are generally limited to 3; during the extended re-employment period, generally 2. A change caused by reasons not attributable to the worker under Article 25(1)(2)—such as qualifying closure, employer labor-condition violations or unfair treatment—is not counted toward those limits.

If your employer does not cooperate

Do not simply wait for a “release paper.”

There is no single universal release paper that every E-9 worker must obtain. Protect your deadline, contact the Employment Center responsible for your case, and bring the evidence you have.

Do not mix these offices

고용센터Workplace-change application and EPS referral
고용노동부 / 노동관서Unpaid wages, severance, labor complaints · 1350
출입국·외국인청 / HiKoreaStay status and new workplace permission · 1345
GuideSalary not paid
UNPAID WAGES

My salary was not paid

Use this when wages, overtime, allowances, or final salary that should have been paid are still unpaid. This is a labor-rights process, separate from an E-9 workplace-change process.

Official source checked Reviewed Sep 2026

First, check which situation applies

The next step changes depending on whether you are still employed or your job has already ended.

What to do

1
Save your evidence

Keep your employment contract, wage statements, bank deposit records, work-time or attendance records when relevant, and messages or notices about the unpaid amount.

2
Ask for payment in writing, if safe and practical

A text message, email, or written request can help show that you asked about the missing wages and what the employer answered.

3
File an official wage complaint if it is not resolved

Use the Ministry of Employment and Labor's 노동포털 and file a 진정서 for unpaid wages, or visit the labor authority responsible for your case.

4
Respond to the labor inspector

After filing, keep the case information and provide requested documents or explanations during the investigation.

Official contacts & Korean terms

노동포털 MOEL Labor Portal

Official online labor-petition system.

진정서 Labor complaint / petition

The Labor Portal lists petitions for 임금체불 and other labor-law violations.

고용노동부 고객상담센터 · 1350 Ministry of Employment and Labor counseling

Use 1350 if you are unsure how to file, which office is responsible, or what evidence to prepare.

What to prepare

✓ Employment contract
✓ Payslips / wage statements
✓ Bank deposit history
✓ Attendance or work-time records, when relevant
✓ Messages, notices, or written requests about the unpaid wages
✓ Evidence of your final working day if employment ended

If your job already ended

Final wages and severance are generally due within 14 days after employment ends

unless a valid extension of the payment date is agreed because of special circumstances. This retirement rule should not be confused with an ordinary missed payday while you are still employed.

If you are E-9

Unpaid wages and workplace change are separate procedures.

You may need to file a wage complaint with the labor authority and also follow the E-9 workplace-change process through the Employment Center responsible for your case. One does not automatically complete the other.

What if the employer will not cooperate?

You do not need to wait indefinitely.

Keep the evidence you have and use the official labor complaint process. If documents are incomplete, contact 1350 or the labor authority responsible for your case for guidance rather than abandoning the claim.

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